![]() If you have any questions, please contact the Help Desk at x3333 or. Please Note: Code42 should not be used in addition to Time Machine and other backup solutions as it may greatly reduce the speed and completion of your backups. However, official support is limited to just 13 operating systems, and it misses some major ones, including Windows 7. If Time Machine or another solution is better for your needs, the Help Desk is happy to answer questions, and you can also contact Apple for technical support. CrashPlan only supports a limited set of operating systems. LTS recommends using our supported software Code42. What if I want to use Time Machine (for macOS) instead? As of now, we have identified issues while performing compliance. You no longer need to be connected to the VPN to back up. We are testing all enterprise applications and validating that they support Monterey. Yes, Code42 will back up off campus as long as your computer has an internet connection. The backups are encrypted and stored off-campus at Code42’s cloud data centers.įaculty and staff can install Code42 on up to four College-owned desktops and/or laptops.ĭoes it work on my laptop when I am not on campus? These operating systems are approaching end of support on endpoint devices running the CrashPlan app: macOS 10. You can access this in the restore panel by selecting “show deleted items.” Your backup will continue to have a copy of any deleted data. You can restore files on your own from the Code42 desktop client or through the Code42 web portal. The backups following the initial backup are incremental and therefore are much quicker than the first. In this case GWDG staff can not help as there is no other possibility to access your data The security options can be found in the CrashPlan.app Settings. Of course, the initial backup will go more quickly if the computer isn't interrupted during the process.Ĭode42 will continue to backup your computer regularly without any interaction as long as your computer has an internet connection. You can shut your computer down during the initial backup and Code42 will resume from where it left off next time your computer is turned on. What if the initial backup is interrupted? It will run in the background and not affect your productivity. The initial backup may take a long time depending on the size of your files. They are hiding basic information, you can not backup any important system folder or file like sql. Contact the Computing Help Desk for upgrade assistance.Īfter installing Code42, you will be prompted to sign in with your MyWellesley credentials. If you don’t see this, especially if you see “Marlboro,” you still need to upgrade. Look for the Code42 icon near where the time is displayed on your desktop right-click (or on a Mac control-click) and make sure it shows “Code42 Cloud USA East” for the backup location. How do I know if I’m using the new Code42 Cloud or the old CrashPlan? Code42 Cloud (formerly CrashPlan) is the College's secure online backup solution for facutly and staff College-owned computers to protect all of your critical data.
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